---
title: Job Offer - Customer Success Specialist
description: Join Scalyz as a Customer Success Specialist and help clients thrive on their e-learning journey in a collaborative, innovative environment.
image: https://careers.scalyz.com/hubfs/Logo%20insta-3.png
---

[![Scalyz](https://careers.scalyz.com/hubfs/logo.svg "Scalyz")](https://scalyz.com/home)

## Customer Success Specialist

#### Empower Our Clients on Their Journey

![Customer Success Specialist](https://careers.scalyz.com/hs-fs/hubfs/Contact%20us-pana.png?width=200&height=200&name=Contact%20us-pana.png "Customer Success Specialist")

[Apply Now](https://careers.scalyz.com/job/customer-success-specialist#Apply-Now)

At **Scalyz**, we’re not just building an e-learning platform, we’re empowering learners and companies to grow through real-world skills. As we scale fast, so do our clients’ needs. We’re looking for a **Customer Success Specialist** who will be the go-to partner for our users, helping them unlock the full potential of our qualification platform.

 

If you’re passionate about building strong relationships, driving user success, and being part of a collaborative and innovation-driven team, your journey starts here.

- [Your Role](https://careers.scalyz.com/job/customer-success-specialist#section-1-dnd_area-module-3)
- [What You Bring](https://careers.scalyz.com/job/customer-success-specialist#section-2-dnd_area-module-3)
- [Why Work at Scalyz?](https://careers.scalyz.com/job/customer-success-specialist#section-3-dnd_area-module-3)

### Your Role

▪️ Be the trusted advisor for our clients and guide them from onboarding to long-term success.  
▪️ Provide premium, personalized support, especially for enterprise accounts.  
▪️ Collect client feedback and collaborate with product and content teams to improve the user journey.  
▪️ Design and implement customer success programs and educational content initiatives.  
▪️ Monitor customer health metrics, anticipate needs, and proactively engage at critical moments.

 

### What You Bring

▪️ Bilingual proficiency in English and French, with clear, empathetic communication skills.  
▪️ Previous experience in Customer Success, SaaS, or user support (bonus but not mandatory).  
▪️ Ability to thrive in a fast-paced, multicultural environment.  
▪️ A curious, organized, and solution-driven mindset.  
▪️ A genuine desire to help users succeed and grow.

We value diversity, individuality, and potential. There’s no one-size-fits-all profile at Scalyz. We evaluate each application with care.

 

### Why Work at Scalyz?

**Real Impact:** Help shape the qualification journeys of tomorrow’s tech leaders.

**Startup Spirit:** Fast-moving, creative, and full of opportunities to grow.

**Remote Flexibility:** We believe in work-life balance and autonomy.

**Learning Culture:** Your growth is our growth. We invest in both.

**Collaborative Team:** Work closely with passionate, talented people who support and inspire each other.

 

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### Apply Now

Excited to join the team? Fill in the form below, and we’ll contact you soon to take the next steps!