Your Role
▪️ Be the trusted advisor for our clients and guide them from onboarding to long-term success.
▪️ Provide premium, personalized support, especially for enterprise accounts.
▪️ Collect client feedback and collaborate with product and content teams to improve the user journey.
▪️ Design and implement customer success programs and educational content initiatives.
▪️ Monitor customer health metrics, anticipate needs, and proactively engage at critical moments.
What You Bring
▪️ Previous experience in Customer Success, SaaS, or user support (bonus but not mandatory).
▪️ Ability to thrive in a fast-paced, multicultural environment.
▪️ A curious, organized, and solution-driven mindset.
▪️ A genuine desire to help users succeed and grow.
We value diversity, individuality, and potential. There’s no one-size-fits-all profile at Scalyz. We evaluate each application with care.
Why Work at Scalyz?
Real Impact: Help shape the qualification journeys of tomorrow’s tech leaders.
Startup Spirit: Fast-moving, creative, and full of opportunities to grow.
Remote Flexibility: We believe in work-life balance and autonomy.
Learning Culture: Your growth is our growth. We invest in both.
Collaborative Team: Work closely with passionate, talented people who support and inspire each other.